Pharmaceuticals·Northwind Pharma

Finding the real reasons people were leaving.

A 280-person pharma company with rising attrition asked us to find out why — and what to do about it.

280
Employees surveyed and interviewed
4
Interventions designed and launched
37%
Drop in regretted attrition over twelve months
Finding the real reasons people were leaving.
Background

Where they started.

Northwind's HR team had run two engagement surveys in eighteen months. Both had scored 'amber'. Attrition kept climbing. Leadership wanted a third survey. We suggested something else first.

Engagement

What we did.

We interviewed forty-five employees across grades and ran a focused diagnostic survey designed around four specific hypotheses. The findings were uncomfortable and concrete. We then designed four targeted interventions — none of them training programmes — and worked with the HR team to launch them.

Outcomes

Where they landed.

Regretted attrition fell 37% over the following twelve months. Two of the four interventions were retired after six months; two were kept and embedded.

Amrutaa gave us a 3-page plan we could actually execute, then helped us execute it.
Priya Iyer
Director, Northwind Pharma
Get in touch

Not sure where to start? Most of our engagements begin with a conversation.

Thirty minutes. No slide deck. No pitch. We’ll learn about your situation, you’ll learn how we think. If we can help, we’ll tell you — and if we can’t, we’ll tell you that too.